Privacy Policy
Effective: 21 September 2026
ELYSAI Co., Ltd. ("we") recognises the importance of the personal information entrusted to us and handles it in accordance with the following policy.
01Company information
Company: ELYSAI Co., Ltd. Address: 2-34-20 Takaramachi, Katsushika-ku, Tokyo, Japan Representative: Tran Thuy Linh, Representative Director & CEO Contact: contact@elysai.io
02Information we collect
Through the contact form on this website we collect: ・Company name ・Name ・Email address ・Phone number (optional) ・Enquiry type ・Enquiry content We also collect the sender IP address and browser usage information in order to prevent abusive submissions and to understand how the site is used.
03Purpose of use
・Responding to and following up on enquiries ・Preparing proposals, estimates and meetings ・Improving our services and this website We obtain prior consent before using the information for any other purpose.
04External services
We use the following external services. Information handling within each service follows that provider’s own terms. ・Cloudflare Turnstile (abuse prevention; the sender IP address is transmitted) ・Resend (delivery of enquiry emails) ・Vercel (website hosting and analytics) ・Google Analytics 4 (analytics; uses cookies) Of these, the analytics services (Vercel, Google Analytics 4) load only after cookie consent has been given. Without it they are not loaded at all.
05Cookies and analytics
This website uses two kinds of cookies and similar storage. ・Necessary: keeps the settings you choose, such as display language and theme. These are required for the site to work and are not subject to consent. ・Analytics: helps us understand how the site is used and improve it. We ask on your first visit, and the analytics services load only if you choose "Accept all". If you choose "Necessary only", they are not loaded and set no cookies. Your choice is stored in your browser and can be changed at any time from "Cookie settings" in the footer. You may also disable cookies in your browser settings, though some functionality may not work correctly as a result.
06Disclosure to third parties
Except where required by law, we do not provide personal information to third parties without the individual’s consent. Use of the external services above constitutes outsourcing within the scope necessary to achieve the stated purposes.
07Retention period
Enquiry content is retained for as long as necessary for continued communication after the enquiry is resolved, and is deleted promptly once no longer needed.
08Security measures
Access to collected information is limited to personnel who require it for their work. All communication with this website is encrypted (TLS).
09Disclosure, correction and deletion requests
To request disclosure, correction, suspension of use or deletion of your information, please contact us at the address below. We will verify your identity and respond in accordance with applicable law.
10Contact
ELYSAI Co., Ltd. — Personal Information Enquiries Email: contact@elysai.io
11Revisions
We may revise this policy in response to changes in law or in our services. Significant changes will be announced on this website.